A 24/7 front desk, without the night shift.
Guests ask about availability, arrival and breakfast at all hours — in German and English. Anliego replies instantly, secures the direct booking and asks for a review after the stay.
- Start, no card
- Compliant by design
- Cancel anytime
In a hotel, enquiries arrive around the clock — about availability, arrival or breakfast, often at night and on weekends and in several languages. Without an instant reply the guest falls back on a booking portal, and every third-party booking costs margin a direct booking would keep. At the same time, in hospitality the review is half the business — and the best moment for it is often missed in the daily rush. Anliego replies instantly and multilingually, secures direct bookings and asks for a review after the stay.
What it costs Hotels every day
Guests write at night and on weekends — without an instant reply they book via expensive portals.
Every third-party booking costs margin that a direct booking would keep.
For hotels the review is half the business — and the best moment for it is often missed.
How Anliego solves it
Anliego, your AI receptionist, handles the front-desk work — and the rest of your business runs alongside.
Reply instantly, multilingual
Anliego answers questions about availability, arrival and amenities — day and night, in the guest's language.
Secure direct bookings
A guest who gets an instant reply books direct — instead of via a portal that takes a cut.
Reviews at the right moment
After check-out Anliego asks for a review automatically — politely and well timed.
Common questions
Does Anliego speak multiple languages?
Yes. Anliego replies in the guest's language — the product is fully bilingual in German and English.
Does Anliego replace my booking system (PMS)?
No. Anliego answers and consolidates enquiries; we connect your PMS before real use. In the demo, integrations are simulated and labelled.
Does it really help against portal commissions?
An instant, personal reply is the strongest case for a direct booking — and that's exactly what Anliego delivers around the clock.
Does Anliego sound professional to guests?
Yes. Anliego speaks in the tone your property keeps — from warm to refined — and holds it consistently across every language and channel.
Does Anliego collect reviews automatically?
Yes. After check-out Anliego asks for an honest review at the right moment, with a direct link — written by the guest, no gating.
What about data protection for guest data?
Anliego is compliant by design. Messages go only to guests who opted in, cleanly logged; we sign a data-processing agreement before real use.
A front desk that never sleeps.
Set Anliego up for your hotel — one flat price, cancel anytime.